Frequently Asked Questions

 

FAQ - Frequently Asked Question

1. How do I submit a complaint to JKR Sarawak?

There are various channels that can be used to log your complaints to JKR Sarawak.

Firstly, you can scroll down the homepage and click the Talikhidmat icon to log your complaint via Talikhidmat. Talikhidmat is a portal developed by Sarawak Government that caters for all public feedbacks including complaints, enquiries, suggestions, requests for help and compliments relating to any Sarawak State Government Agencies, which includes JKR Sarawak.

You can also e-mail your complaint to corporatejkr@gmail.com or directly call our Corporate Communication Branch at 082-203199. We can also be reached via Facebook at www.facebook.com/jkrsarawak.

2. What are the details required when making public complaints?

We would require the following:

1. Name of Complainer

2. Address/E-mail Address

3. Contact Number (Mobile/Fixed Line)

4. The Nature of Complaints

3. Do you have any mobile apps for public complaints?

Yes, we do have Aduan Jalan KKR apps, a dedicated mobile apps to monitor complaints on road maintenance. You can download the apps through Google Play Store or IOS Apps Store. Just search for "Aduan Jalan KKR" and download accordingly.

4. How do I apply for jobs in JKR Sarawak?

All job applications must be done through E-Recruitment system. On the top menu, go to Online Services -> E-Recruitment.

5. How do I apply for internship/industrial training at JKR Sarawak?

Send your internship/industrial training application together with the cover letter and resume to the following:

Assistant Director (Human Resource),

JKR Sarawak, 19th Floor, Wisma Saberkas,

Jalan Tun Abg Hj Openg, 93582 Kuching.

You can also email them to corporatejkr@gmail.com.



© Copyright of Public Works Department (PWD) Sarawak
Last Updated On 21 Dec 2024

Operation Hours

Monday - Thursday
8:00am to 1:00pm & 2:00pm to 5:00pm

Friday
8:00am to 11:45am & 2:15pm to 5:00pm

Saturday, Sunday & Public Holiday
Counter closed
image Polls
image Announcement